Deploy Chatbots That Customers Can Trust

Your Conversational AI could cost you more than it saves - unless you test it.

Hangar 5 simulates users and evaluates conversations.

Benefits for your teams, your business, your customers

Deploy Faster. Reduce Costs. Improve CX

Faster, More Confident AI Deployments

Accelerate your go-to-market without the risk of AI failure. Hangar 5 helps businesses move beyond proof-of-concept and into production with confidence.

Increase Customer Trust & Satisfaction

AI-driven frustration and poor customer experience - CX - leads to churn and brand damage. Hangar 5 ensures your AI agents provide clear, helpful, and frustration-free interactions.

Maximise ROI on Your Chabot Investment

Speeding up AI deployment reduces costs at every stage. With Hangar 5, your team spends less time on manual testing and more time on high-value work. Fewer chatbot errors mean higher automation rates, fewer support escalations and lower operational overhead - driving real business ROI.

Improve Chabot Accuracy & Reliability

Eliminate hallucinations, inaccurate responses, and inconsistent AI behaviour - ensuring your chatbot provides accurate, reliable and factual answers every time.

How it works

Testing Through
Simulation and Evaluation

Simulation

Hangar 5 replicate real users engaging with your chatbot in specific scenarios. These virtual users ask questions, respond dynamically, and engage in natural conversations - just as real customers would.

These simulations provide valuable insights into your chatbot's behaviour, helping to assess the conversational flow and overall customer experience.

Evaluation

Hangar 5 evaluates each simulation for both accuracy and relevance of the information provided. You can expect metrics like:

- Relevancy of the interaction
- Alignment with your business processes and objectives
- Consistency with the intended problem statement

Proof in numbers

Better, Faster, Cheaper

25X

Hangar 5 cuts testing time from days to minutes.

10X

Hangar 5 is 10 times more cost-efficient than manual testing.

18X

Hangar 5 improves customer experience - CX - by identifying 18x more bugs than other testing methods.

Kind words

Telco
A single inaccurate response can result in legal risk, regulatory fines, or lost business.

Hangar 5 helps prevent AI-generated misinformation before it causes damage.
- Program manager digital automation
Finance
Our team loves how easy Hangar 5 is to use. No need to involve our busy development team.

At last, we don't need to test manually.
- Conversational AI Manager
Consultancy
Hangar 5 has helped our clients assess the risk and value of the GenAI investment.

It creates a new level of quality assurance for LLM-based chatbots.
- Head of Conversation AI

FAQs

Answers to questions you might have about Hangar 5.

What does Hangar 5 do?

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Hangar 5 is a testing and optimisation platform designed to help businesses ensure the accuracy, reliability, and performance of their conversational AI chatbots, especially those powered by LLMs.

It offers a suite of tools to simulate real-world interactions, identify weaknesses, and eliminate errors such as hallucinations, poor responses, and inconsistent behaviour before the AI is deployed to customers. By testing and fine-tuning AI agents, Hangar 5 ensures they work as intended, improving customer satisfaction and reducing operational risks, all while helping businesses to move into production faster and with greater confidence.

Who is Hangar 5 for?

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Hangar 5 is designed for teams and leaders responsible for chatbot development, particularly QA teams and the business teams in charge of the project. It provides the tools needed to test, validate, and ensure the chatbot delivers high-quality performance before it reaches customers. By streamlining the testing process, Hangar 5 helps QA teams catch issues early and empowers business leaders to confidently deploy reliable AI that meets customer expectations.

How secure is my data on Hangar 5?

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Security is our top priority. Hangar 5 uses end-to-end encryption, secure data centres, and regular security audits to keep your data protected at all times. We also offer minimal access control to manage permissions within our team.

Can I trust Hangar 5's results?

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Yes, Hangar 5 integrates a wide range of validation. Our results show that Hangar 5 not only significantly increases testing coverage, but also matches the accuracy of manual testers.

Is Hangar 5 easy to use if you’re not technical?

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Absolutely! Hangar 5's interface is intuitive and user-friendly, designed for both technical and non-technical users. While great solutions like Ragas cater to developers, our sole focus is on QA and business owners leading the Conversational AI initiatives.